At Qidong Auto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, website, or company representatives.

1. Information We Collect
We may collect the following types of information:

Personal Identification Data: Name, email, phone number, company details, job title.

Business Transaction Data: Order history, payment details (processed via secure third parties), delivery addresses.

Technical Data: IP address, browser type, device information, cookies (see Section 4), website usage patterns.

Communications: Emails, chat logs, or call recordings (where permitted by law).

2. How We Use Your Information
Your data is used to:

Process orders and deliver services

Provide customer support and technical assistance

Improve our products, website, and marketing strategies

Comply with legal obligations and prevent fraud

Send relevant updates (with opt-out options)

3. Data Sharing & Disclosure
We only share information with:

Trusted Partners: Logistics providers, payment processors, or manufacturers strictly for service fulfillment.

Legal Requirements: When mandated by law or to protect our rights/safety.

Business Transfers: In case of mergers/acquisitions (with confidentiality assurances).

4. Cookies & Tracking Technologies
Our website uses cookies to:

Enhance user experience (e.g., language preferences)

Analyze traffic via tools like Google Analytics (anonymous data)

You can disable cookies via browser settings, but some features may not function optimally.

5. Data Security Measures
We implement:

Encryption for sensitive data transfers (SSL/TLS)

Restricted access to personal information

Regular security audits and staff training

6. Your Rights
Depending on your jurisdiction, you may:

Request access to or deletion of your data

Correct inaccuracies

Withdraw consent for marketing communications

Lodge complaints with regulatory authorities

7. International Data Transfers
For cross-border operations, we ensure compliance with applicable data protection laws (e.g., GDPR for EU customers).

8. Policy Updates
We may revise this policy periodically. Significant changes will be notified via website announcements or direct communication.

9. Contact Us
For privacy-related inquiries or requests, contact:

Email: serve@qidongtruck.com

By using our services, you acknowledge this Privacy Policy.