Delivery Information
Qidong Auto is committed to providing customers with efficient and reliable special-purpose vehicle delivery services, ensuring every vehicle arrives safely and on time. Below are our delivery procedures and related information:
1. Delivery Process
Order Confirmation: After contract signing, we will confirm vehicle specifications, delivery timeline, and location details with you.
Production & Quality Inspection: Upon completion, each vehicle undergoes rigorous quality checks to ensure compliance with technical standards and regulations.
Logistics Arrangement: We offer sea, land, or air transport solutions tailored to your needs, with real-time shipment tracking.
Customs Clearance Assistance: For cross-border deliveries, we handle import/export documentation and compliance certifications for smooth customs processing.
Delivery & Acceptance: Upon arrival, customers may inspect the vehicle, with optional technical guidance and operational training provided.
2. Delivery Timeline
Standard Orders: Typically 30-60 days (varies by model/configuration).
Customized Orders: Extended to 60-90 days for modification requirements.
Urgent Orders: Expedited services available (timeline subject to consultation).
3. Logistics & Transportation
Domestic Delivery: Secured via specialized car carriers or rail transport for safety and efficiency.
International Delivery: Door-to-door service through global logistics partners, covering major ports and regions.
Transport Insurance: Full-coverage insurance for shipment protection.
4. Acceptance & After-Sales
Customers may inspect vehicle appearance, functionality, and accompanying documents per contract terms.
24-hour response guaranteed for any issues identified, with immediate solutions.
Post-delivery support includes technical consultation, spare parts supply, and maintenance for long-term performance.
5. Contact Us
For delivery schedules or order status inquiries, contact our service team:
Tel: +86 15172778803
Email: serve@qidongtruck.com
Qidong Auto – Making Professional Vehicle Delivery Smoother and More Efficient!